The Root Problem

The Root Problem

Are you getting to the root of the problem?   What leadership will often overlook is the cause of the problem. There is cause, and there is effect. By purely focusing on the surface level issues, the below par performance of your salespeople will just reoccur...
Embed Your Training

Embed Your Training

A question we get asked a lot of the time is: Why does training not stand the test of time? Its’s a fair question. This question is asked by business’ who outsource their training AND provide it in house. A call centre is made up of many individuals, all with...