Hi, I'm Jack
I can train your telesales team to grow the three profit boosting areas that make the biggest difference to your bottom line… so you can focus on the more important stuff.
The 3 Profit Boosting Areas
At Phone Science, our training is designed to boost the three areas that have the biggest impact on your profits, namely Data Conversion, Increasing The Average Order Size and Staff Retention.
We know that by focusing all aspects of our training on these three areas will lead to significantly better results for you and happy agents, who will want to stay with you for the long term.
Data Conversion
Every inbound and outbound call is an opportunity and should be treated as such. Our training is designed to make every call count. Data is not an unlimited resource, so we will engrain that into your agents’ mindset through calculated training, workshops and roleplay exercises. From our programmes, you will see a vast improvement in your data conversion without having to buy any more leads.
Increase Order Size
We want to make sure every sale counts and no opportunity is wasted. Not only will we help to increase the volume of sales, but we will increase the size of each order by training your staff to ask the right questions and help your customers see more value in what they’re buying. You don’t want to be leaving money on the table, and our techniques can ensure your team are maximising every deal.
Staff Retention
Keeping staff can be challenging in sales – they go through tough periods, lose confidence and motivation, and often get tempted by what your competitors are advertising. Most of the time, they move in a sideways direction to go work for another sales company. This isn’t sustainable, so we vow to create more resilient professionals that want to grow as your company does.
Recent Posts
What Motivates A Salesperson?
What Motivates A Sales Person? Is it time? Is it money? Is it being the best? Motivating a sales professional isn’t just about the pay check they bring home every month. I appreciate most people go into sales to earn a nice chunky commission… of course, that’s what...
Do You Make Assumptions?
Making Assumptions It’s very easy for a salesperson to make assumptions about their customers early on in a call. They want to assert their prowess on a phone call; they want to take control. And so they should - telesales representatives should always be in...
It’s Not Easy
It's Not So Easy Being a sales professional really has its highs and lows. Sales requires a level of resilience, that I certainly didn’t have when I first started out, frankly I was unprepared. From experience in working in multiple call centres, I noticed just...
My book is available on all platforms now for just £1!
Aimed at your leadership team, this book is a simple guide to concise and effective selling. Full of tips and techniques to get the most out of your sales team!
Find Out How Tiny Changes In Telesales Can MASSIVELY Improve Profits…
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